Last Updated: September 2, 2026

At The Furnix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through thefurnix.in.

The Furnix is a Registered Brand of Poonam Art Exports.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us or subscribe to our communications, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Mobile/contact number
  • Account login information
  • Order and purchase details
  • Payment-related information required to process your transaction
  • Product preferences and enquiries
  • Information you provide through contact forms or customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery of purchased products
  • Process payments through our payment service providers
  • Provide order confirmations and shipping updates
  • Respond to your questions and enquiries
  • Provide customer support
  • Manage your customer account
  • Improve our products, website and services
  • Prevent fraudulent or unauthorized transactions
  • Maintain website security
  • Send promotional communications where you have provided appropriate consent
  • Comply with applicable legal, tax and regulatory requirements

We do not use your personal information for purposes unrelated to our business without a lawful basis or appropriate consent where required.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

The Furnix does not intentionally store your complete debit card, credit card, UPI or net-banking credentials on its own servers. Payment information may be handled directly by the payment service provider according to its own privacy and security policies.

You should review the privacy policy of the payment provider used for your transaction for further information about how payment information is processed.

4. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway and payment processing providers
  • Shipping and logistics partners
  • Website hosting and technical service providers
  • Website analytics and security service providers
  • Customer communication and email service providers
  • Professional advisers where necessary
  • Government authorities or law-enforcement agencies where legally required

We only share information that is reasonably necessary for the relevant business or legal purpose.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Maintain your login/session
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant website functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. Third-Party Services

Our website may contain links to or use services provided by third parties, including payment providers, shipping services, social media platforms, analytics services and other external services.

These third parties may collect or process information according to their own privacy policies.

The Furnix is not responsible for the privacy practices or content of third-party websites or services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and accounting records, resolving disputes and complying with applicable legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent for certain communications
  • Opt out of promotional emails or messages
  • Raise a concern regarding the processing of your personal information

To exercise a privacy-related right, you can contact us using the details provided below.

10. Children’s Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children for purposes unrelated to providing our services. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

The Furnix®
Registered Brand of Poonam Art Exports

Legal Name: Rajesh Kumar Singh Shekhawat
Trade Name: Poonam Art Exports
GSTIN: 08HEWPS2554Q1Z4

Email: info@thefurnix.in
Business Email: poonamartexports@gmail.com
Contact: +91 7230002020

Website: thefurnix.in